Exit through the Internet

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The web is disrupting the historical dynamics of customer loyalty; merely adopting new social media tools is not enough to resolve this issue. This slideshow gets to the heart of the issue and suggests areas for focus for brands that want to thrive in the age of the connected customer.

Exit Through The Internet - How the web disrupts brand loyalty from Simon Pearce

Note: Prior to 2015, Emotif was previously known as Fabric Branding

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